Are you looking to purchase a new system or upgrade your current system?

What is your current system and software release?

Are you interested in a new or refurbished phone system?

How many telephone stations will you currently need or will need in the future? This includes break, server, conference, warehouse, etc. telephones.

How many telephone lines do you currently, or will have, for your business? This includes all fax and telephone lines subscribed through the telephone company.

Do these lines have caller identification subscribed through the telephone company?

Of those telephones lines you currently, or will have, are these circuits digital ISDN (T1, PRI, or BRI) or analog telephone lines?

Do you have a remote location that you would like to integrate?

Do you have any personnel that will need an office phone at a remote location other than your place of business?

Do you require voicemail?

If so, what options are you requiring your voicemail to do? This includes auto attendant, custom routing, pager notification, etc.

Do you require any automated call distribution (call center) applications?

Do you require any computer telephone integration to a database?

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